Author Archives: J. Mark DeNicola

Our Thermocopy Service Technicians Achieve Ricoh’s Highest Award for Service Excellence, the “Prestige” Certification

By J. Mark DeNicola | Published: November 4, 2017
13 of our service technicians earned the 2017 Ricoh “Prestige” certification. The designation demonstrates knowledge and skill that makes them the “Best of the Best” as part of Ricoh’s Service Excellence Program. The “Prestige” certification is obtained via completion of on-line time-sensitive testing and is available to be earned by all Ricoh-Savin-Lanier professionals certified by […]
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THE WALL THAT HEALS – An emotional experience!

By J. Mark DeNicola | Published: October 5, 2017
I had the privilege of attending the opening ceremonies presenting THE WALL THAT HEALS to the Knoxville Metro Area of which Thermocopy is a sponsor. It took me back to my first visit to the Vietnam Memorial in Washington DC and the emotions I felt when I viewed the over 58,000 names on the wall. […]
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The New Leasing Standards: What You and Your Company Need to Know

By J. Mark DeNicola | Published: September 1, 2017
Take the link below to an article I wrote for ENX Magazine about the new leasing standards set to go into effect in 2018. It is an overview meant to peak the reader’s interest about their leasing situations and investigate what they need to do to comply. New Leasing Standards
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Corporate Vision Magazine interview

By J. Mark DeNicola | Published: August 23, 2017
I had the privilege of being interviewed by Corporate Vision magazine about Thermocopy. Have fun reading about who we are! The article begins on page 36. Corporate Vision Article
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