A shout-out to Bryan, one of our technical team members, for creating a raving fan of one of our clients yesterday! This is the survey we received rating his assistance!Â
He was rated 10 out of 10 for every survey question!
1. Did your technician leave the equipment repaired to your satisfaction? Helped me over the phone and resolved my issue
2. Rate communication with your technician (problem discovery, problem resolution). Very Communicative and friendly!
3. Rate your technician overall. He’s a keeper
4. How likely is it that you would recommend our company to a friend or colleague? I already have! My sister property is with another company and I have mentioned several times that Centriworks is amazing. To my understanding, it is her intention to set up an account.
5. Rate your experience with our Call Center (ease of placing a service call, etc.)
Centriworks – New Name – Same Values
After 50+ years in business, we have been transitioning our name brand over the last six months to Centriworks, which has been an operating division of Thermocopy since 2004.
The decision to rebrand did not come lightly. There is always a risk when changing the name of a company, but we felt it was necessary to have a name that is forward-looking and better represents the services and products that we have been providing to the East Tennessee/Southwest Virginia business community for quite some time. These services include Managed IT, Cybersecurity, IT Consulting/Software, Phone Systems, and of course hardware in the form of multi-functional products and printers.
Rest assured that there is:
I invite you to visit www.Centriworks.com to read more about our new name and all the great things we do.