Tag Archives: Management Tools

Keep it Simple, Stupid – Why You Should Develop Sales Quotas and One Way to Do It!

By J. Mark DeNicola | Published: July 3, 2017
The following is an article I wrote for the July, 2017 edition of enxmagazine. Sales quotas always seem to be a hot topic, especially in any industry where revenue quotas are affixed to individual sales representatives and sales teams. I have read articles over the years that would seem to suggest that they are passé. […]
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I have had an article published in ENX Magazine!

By J. Mark DeNicola | Published: May 3, 2017
I was pleased to see that ENX Magazine published my article titled “How to Measure Your Customer Satisfaction and Loyalty!”. It appears on page 50 of the April issue. This is the link: http://tinyurl.com/kwashyj  
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Measure and manage your customer satisfaction and loyalty!

By J. Mark DeNicola | Published: August 11, 2015
“If you can’t measure it, you can’t manage it” That quote has been attributed to many individuals, the most famous being those icons of modern management philosophy Peter Drucker and Edward Deming. I would hazard a guess that all successful business men and women have paid attention to that quote and made sure they measured […]
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Advertorial in the “Greater Knoxville Business Journal”

By J. Mark DeNicola | Published: September 15, 2011
Medical documents evolve with one-touch applications!
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