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I have had an article published in ENX Magazine!

By J. Mark DeNicola | Published: May 3, 2017

I was pleased to see that ENX Magazine published my article titled “How to Measure Your Customer Satisfaction and Loyalty!”. It appears on page 50 of the April issue. This is the link: http://tinyurl.com/kwashyj

Posted in Ideas + Observations | Also tagged best practices, Customer Loyalty, Customer Satisfaction, Management Tools, Measure | Leave a comment

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Tag Archives: Netpromoterscore

I have had an article published in ENX Magazine!

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